UK Broker Awards 2007
Delite Insurance Highly Commended For Customer Care at UK Broker Awards
On Thursday 19th July 2007 this annoncement appeared in Insurance Age magazine*** "Insurance Age is pleased to announce that the following companies and individuals have been shortlisted for the UK Broker Awards 2007, which will take place at The Brewery, Chiswell Street, London on Friday 14 September."
Each year Insurance Age hosts the only broker specific awards in the UK general insurance industry. Established in 1994, the awards are proud to have been rewarding broking excellence over the last years. There are several catergories for the awards including Customer Service Provider of the Year.
There were three companies shortlisted for "Customer Service Provider of the Year "
AA Insurance Services
Delite Insurance *
RK Harrison Insurance Brokers
The Customer Service Provider of the Year was sponsored by Proximo who are Positioned at the forefront of the legal expenses market. Proximo offers innovative, bespoke solutions which provide clients with real value and support. The awards are open to any FSA-regulated general insurance broker or independent intermediary operating in the UK general insurance market.
The judges were looking for evidence of delivery of an excellent level of customer service supported by clear service standards and regular monitoring of performance. In particular the judges were looking for proof of the impact of a customer care strategy on retention, overall business and client satisfaction.
Customer Service Provider of the Year Winner was: AA Insurance Services and Delite Insurance Services were HIGHLY COMMENDED FOR CUSTOMER CARE.
Neil Cook ** of Delite Insurance said"This is a great honour, after 25 years in the industry and proves than normal brokers can still offer a quality service that the direct insurers cannot completive with.
There are many policyholders that do not fit within in the mainstream market, such as those with convictions, or complex or less usual property. I will ensure everyone who needs our expertise will get the best possible service and premium and we at Delite Insurance look forward to receiving your enquiries"
Below Delite Insurance award
*Delite Insurance Agency has been assisting clients with their insurance requirements since 1984. Their highly trained staff have over 30 years experience within the insurance industry. Specializing in the Taxi market initially, Delite now have expertise in all areas of insurance.
They we have an up to date quotation system which provides an extensive range of services to assist them in helping their clients find the right cover for their needs.
They are Independent Intermediaries, which means they are not tied to any one company and they do the searching for the client to save the client time and money.
**Neil Cook is a South East Region comittee member of BIBA - (British Insurers Brokers Association).
*** Insurance Age is published monthly and provides practical job useful news and analysis, product reviews and sector comment for registered insurance brokers/intermediaries and companies serving the broker community - including insurance companies, loss adjusters, claims management and IT providers.
©jmlpropertyservices October 2007
See Also: June 2008: Ex-offenders charity speaks out over industry policy of exclusion
Information about Delite Insurance Agency Here 
Please note, all details on any of the Insurance industry Press Releases displayed on this site are provided by insurance companies, organisations, Government departments and media and jml Property Services does not take any responsibilty for their content or accuracy.